Shipping policy

Shipping Information

We currently ship to: UK/US/CA/AU and most of the countries except the EU countries

For the EU customers: We are working on expanding the shipment of the EU countries; 

thanks for your interest and do feel free to contact us to get the newest information.

After you have successfully placed your order, your order will be confirmed within 48 hours and you will receive an email with information regarding the details of your order.

Your order will be shipped within 7 business days after order being confirmed. Currently, we will only be dispatching from our warehouses from Monday to Friday.

Shipping Costs & Delivery Times

JISULIFE is pleased to offer FREE SHIPPING on all orders. 

Delivery time : 7-15 business days.

If you have any questions, please contact our support team at

Customs & Import Fees

As all orders are currently shipped from China. We are unable to account for any additional customs / import fees upon delivery. You may need to pay additional import fees. If you are not sure whether you will be subject to customs fees, we’d recommend contacting your local customs for more information before placing an order.

Tracking Orders

When your order ships, a shipment notification with tracking information will be sent email so that you can track your package easily by

Unsuccessful Delivery 

If you input the incorrect address information at checkout, we can not be held accountable if the order goes missing. we are not liable to refund/replace this order.